Frequently Asked Questions

Where is the lululemon GlowUp Studio located? 
The lululemon GlowUp Studio is located at 210 Lafayette St, New York, NY 10012, but we’re only here for a limited time.

When do I need to arrive? 
Please arrive at least 15 minutes before class to allow time for check in and to get set up for class. Classes will start on time and latecomers will not be allowed to enter.

What should I wear, and do I need to bring anything?
Bring a water bottle and wear clothes that you feel comfortable moving in. Shoes will be provided for our spin classes and mats and equipment will be provided for our studio classes.

Is there storage on site?
Yes, we have lockers for our guests to use while taking classes, but please refrain from bringing large bags or suitcases. We are not responsible for loss or theft of any personal items, so please consider leaving valuables at home.

Are there changing rooms available?
Yes, there are seven all-gender changing rooms available for guests to use before and after classes.

Can I cancel my ticket and get a refund?
Yes, refunds can be issued for cancellations made at least 24 hours prior to class start time. To request a refund, go to your registration confirmation email for the class you wish to cancel and click the link at the bottom that says Request Cancellation.

Can I register for more than one class?
Yes—and we don’t blame you for wanting to try more of these unforgettable workouts! You’ll need to register for each class separately and registration is limited to one spot per class.

Will there be lululemon products available for purchase?
Yes, all ticketed guests will be able to shop our pop-up retail space. We’ll have items from our core line as well as special items, while supplies last.

What about gifts with purchase?
We don't want to spoil any surprises, but trust that you won't leave empty-handed.

Is this space accessible?
Yes, we value inclusion for all so this space is ADA-compliant.

What level of experience do I need to take classes?
The class schedule includes different types of workouts for all experience levels. Instructors will also provide modifications as needed.

Still have questions? 
We’re here to help. If there’s anything else you want to know about the event, you can reach us at Events@lululemon.com.